Effective Date: April 2025

Hadiatou Diallo’s Primary & Mental Care LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the terms of this Privacy Policy. Please read it carefully to understand your rights and our obligations regarding your information.

  1. Information We Collect

    We collect the following types of information:

    • Personal Information: Includes your name, email address, phone number (including SMS opt-in status), postal address, and any other details provided when you fill out forms, contact us, or engage with our services.
    • Usage Information: We collect technical and behavioral information, including IP address, browser type, device type, operating system, referral URLs, and interactions with our site.
    • Cookies and Tracking Technologies: We use cookies and similar tools to enhance your user experience and understand how you interact with our website. You can adjust cookie settings through your browser.
  2. How We Use Your Information

    We use your information for purposes including:

    • To deliver and manage our healthcare services.
    • To respond to inquiries, schedule appointments, and provide customer support.
    • To personalize and improve your experience on our site.
    • To send service-related communications and updates.
    • To send marketing materials, promotions, or newsletters only with your explicit consent.
    • To analyze website performance, trends, and usage behavior.
  3. Sharing Your Information

    We do not sell your personal information. We may share your information only under the following circumstances:

    • Service Providers: With third-party service providers who perform functions on our behalf, such as website hosting, analytics, or communication support. These providers are bound by confidentiality agreements and are authorized to use your information only as necessary to support our operations.
    • Legal Requirements: If required by law, regulation, or legal process (e.g., subpoena, court order), or to protect our legal rights, safety, or property.
    • SMS and Phone Number Privacy: SMS opt-in data and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes. This data is solely used for service-related messages and will remain confidential.
  4. Your Choices

    You have rights regarding your information, including:

    • Access & Correction: You may request access to, or correction of, your personal information by contacting us.
    • Opt-Out: You can opt out of receiving marketing communications by following the instructions in the communication.
    • Cookie Preferences: You can manage cookie preferences in your browser settings.
  5. Data Security

    We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  6. Policy Updates

    We may update this Privacy Policy periodically to reflect legal, operational, or service changes. When changes occur, we will post the updated policy on our website and update the “Last Updated” date. We encourage you to review this page regularly.

  7. Contact Us

    If you have questions or concerns about this Privacy Policy or your personal information, please contact:

    Hadiatou Diallo’s Primary & Mental Care LLC
    97 Newkirk Street, Suite 228-229, Jersey City, NJ 07306